Learning Reflection

My class has been giving presentation to the class about their research paper and what they have learned. It is very interesting to see the various topics chosen by my classmates and how much they have actually learned. We all have put a lot of time and effort on this paper that I believe we all have learned so much about our topic.

I presented a topic about objective vs. subjective employee evaluations at a service industry. It is easier for a service industry to use subjective measures of evaluation because people who receive services might use their perception to evaluate the service.

I found that there could be some inconsistencies in the evaluation, for example, sometimes there are inconsistencies in the type of goals managers and overall organization has, some information collected might not be recorded well in the system, and perhaps the information is bias.

I'm still working on my paper, but I am almost done. This semester has gone by fast for sure.

Learning Reflection

In class, we talked about 3 different ethical perspective:

*Utilitarianism
*Deontology
*Virtue Ethics

Utilitarianism is commonly known as the greatest good for the greatest number of people. Deontology is also known as a duty or obligation. Virtue ethics emphasize moral agent.

There are different ways to look at a behavior and see how people's point of view differs from other. Something interesting is that there is not a right or wrong answer. It is just a different way to look at things.

Learning Reflection

Today in class we talked about some conditions that contribute to a high performance. Some of those conditions are to have constant feedback to improve the process. Feedback helps the employee know where he or she stands and what things need to change or keep working on. Training is also a condition that is important. Employees need to have trainings to know what is the desire goal. Teams perform work is another condition,and it helps see who can work in teams, who is working, who is not. Work design can help the employee work on a variety of kills to not make the work being the same and boring all day long, but to use different skills that can help the organization.

There are many other conditions that can contribute to a high performance, but the ones mentioned above are important and necessary in the organization if we want the company to succeed and make the employees feel valuable.