Concept and Brief Description
Standard Hour Plans is an incentive plan that pays workers extra for work done in less than a present standard time. If you are able to finish a project that normally takes longer than you get paid the full time. For example, the book mentions tuning up a car, If you are able to tune up a car in 1 ½ hrs and normally takes 2 hours, then you will get paid the 2 full hours. An advantage of this quantity-oriented incentive is that employees are encouraged to work faster. Two big disadvantages if employees are more concern in finishing the work than the quality or customer service. Also, employees just want the extra money than work at a pace that might be better.
Emotional Hook
If you go to an organization to get some type of service and if the only thing the organization wants is the money by giving the service as fast as they can, I believe I would not want to come back. They would probably lose their customers, which lose their business.
Key Points to Elicit Discussion
Imagine you getting a haircut. How awful would it be if you get a very bad haircut just because they were cutting fast but not really caring about you but your money? This type of pay seems a not very smart move on the organization.
Facilitative Questions
What organization would want this type of pay to their employees? Are they taking a risk to pay their employees base on how fast employees can work instead of the quality of the work?
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