Tuesday, March 9, 2010

CH 13 Communicating Benefits to Employees

Concept and Brief Description

Communicating Benefits to Employees is being able to let the employees know the information that can be valuable for them. This is very important because it can help to achieve the objective of attracting, motivating, and retaining employees. Some ways that employers do to let the employers know about some information on the benefits is through technology as the internet and supporting databases.

Many employees do not know much about their benefits and mostly is because employers do not communicate that to their employees. To communicate better the benefits and being able to understand, they can combine different options. Those options are brochures, question and answer meetings, intranet pages, memos, and e-mail. As the book mentions, it can also include some training programs, and benefits fair,

Emotional Hook

It is very important to let the employees know and also have the employees ask questions about concerns or anything to let them understand more about their benefits. Many employees do not know their own benefits and how much they need to pay for co-pay if any.

Key Points to Elicit Discussion

Some employees actually believe that because they have insurance it means they do not need to pay anything. At a dental office, when employees are told an estimate on what the might have to pay if their insurance pays a certain percentage, most of the insurance holders do not want to pay anything. The employees do believe their insurance have to cover the entire cost when in reality it is just a portion of it.

Facilitative Questions

I do not have questions for communicating benefits to employees. I believe this is very straight forward and important to let the employee know what they have thus it is easier and more valuable.

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