Ryan Browne from Tahitian Noni came to talk to the class about how Tahitian Noni does to make a training work and to be effective. In the company, they require 1hr. training each week, international training team of 7 members (20:1), e-learning, quizzes, recaps, intense focus on gathering feedback from and listening to the customers, and 30 min "team briefings" each day. One of the questions he asked was why to allocate resources to training, and it actually helps by meeting the department mission and focus, and most importantly it impact the revenues of the company.
One of the reasons for why it is important to have trainings in the company is to better the skills of the employees and thus increase revenues, but if the training is not teaching what it should then the company could fail. Also, the training plan needs to be correct and has a point. It is very important that employees should come out with new perspectives and ready to make things better.
On one of the slides of his power point he mentions: “Teaching someone new skills will increase their performance incrementally. Helping someone cultivate a passion towards vision will increase their performance drastically.” I think it is very important to let the employees know that what they are doing matters in the company and having the right skills and vision can not only help the company but help the employees as well.
Thursday, February 4, 2010
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Great job with your learning reflections. I really enjoy reading your insights about the guest speaker. He had a lot of good advice and information for the class.
ReplyDeleteGood Job!